People have told us that we are “unrealistic” and will drive ourselves crazy by trying to respond to every ticket sale email confirmation. We don’t listen. We go the extra mile, we work our tails off to treat our “customers” how we’d want to be treated and we still email every single person individually and say thank you for buying a ticket. That’s just how we roll. It takes a lot of time, we’re tired, we do things like miss days of posting on blogs (like I have here:( ) and don’t get to sleep very much, but it is so so worth it when things like this pop in our inbox. We love being “unrealistic.”