Blue Lollipop Road

September 22, 2009 In Uncategorized

This Is Why We Do What We Do

Below is a portion of an email response from a ticket buyer for concerts we are putting on this fall.

People have told us that we are “unrealistic” and will drive ourselves crazy by trying to respond to every ticket sale email confirmation. We don’t listen. We go the extra mile, we work our tails off to treat our “customers” how we’d want to be treated and we still email every single person individually and say thank you for buying a ticket. That’s just how we roll. It takes a lot of time, we’re tired, we do things like miss days of posting on blogs (like I have here:( ) and don’t get to sleep very much, but it is so so worth it when things like this pop in our inbox. We love being “unrealistic.”
Hi Back Diane!

What a pleasant surprise. Not only my two favorite bands, RRE & GPN at what looks like a wonderful venue, but a thank you email from the promoters with a link to a blog that made me feel really good. Don’t get THAT from Ticketmaster.

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September 16, 2009 In Uncategorized

Sleepy Staffers?

Dear Planet fitness,

I’m thinking that because you’re open 24 hours, your staff must have been very tired when putting these words up on your sign. In what seems to be someone’s effort to be cleaver, they’ve confused us. 

Just sign it/no contract?

Huh?
Then again, while on one hand this makes no sense, the other- I stopped, took a photo and now I’m writing about you for lots of people to see. If it’s the case that this is actually a marketing effort- it has worked. Congratulations.
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September 14, 2009 In Uncategorized

Your Way, Right Away

Sweet Flour Bake Shop in Toronto is every kids…well- who am I kidding? It’s any sweet lovers dream. You walk in this place, choose your dough, your mix in(s) and voila! In just two minutes your hot cookie is baked and ready for you to gobble up. 

These Canucks know what’s up. They say you should be able to choose what you want in your cookie and shouldn’t have to wait long to get it. Wow. I think I’m in love. Sweet Flour even takes photos of their “cookie visitors” from all over and posts them on their site. How cool. 
Toronto or bust! I need to meet these people and get myself a double chocolate chunk, M&M…
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September 13, 2009 In Uncategorized

How Many Things Are We Missing?

Here’s a story about perception that will sure to make you think. 

Without stopping to talk to someone, none of us could ever begin to know if that fancy looking lady you see, just likes to take care of herself and look nice while grocery shopping or if she has some big high-powered job. Or maybe if that scrubby looking hiker guy has millions but drives a dumpy truck.
What we perceive things to be are so often completely off base. I love that. It just means that there is so much to learn about each other and that everybody has a story. That and if we all stopped for a few minutes and simply enjoyed more- maybe we’d be that much happier and a little more accepting.
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September 11, 2009 In Uncategorized

9.11.09

I was lucky enough by chance 12 years ago to walk into the lives of an amazing group of young guys who were rookie firefighters. They have since then become my best friends and people I respect more than anything. They have always been there for me, loved, supported, been kind to me and taught me many great lessons. They probably have no idea the immeasurable value I have taken from our friendships or the amount of times I have watched them in awe.

I have always tried to thank them for being in my life, for being so generous and selfless. I hope I have done a pretty good job on voicing my thanks and respect over the years, but especially today I would like to say thanks again. Thank you guys. Thanks to people like you who put others first. You have hearts of gold and are heroes to me and many others.
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